In a challenging business environment the natural tendency is to ‘Ride out the storm’, ‘Buckle down, lie low’, ‘Reduce headcount’, ‘Cut like crazy’. But much of what seems to benefit us in the short run, often haunts us in the long run.
At Delta 55, we believe in working collaboratively with our clients to craft strategic action programmes that secure short term results while protecting long-term value drivers. Using an
- Integrated Management Model (below), we help our clients:
- Conduct organizational assessments leading to focused strategic alignment programmes
- Drive efficiency through improved Leadership development
- Build integrated HR/Talent processes that focus the entire organization on results that matter
- Leverage the brand as a long-term value driver
What our Customers Say:
…on ‘Customer Service’ series
“Very effective in explaining customer service as part of strategic leadership
agenda and it’s relevance in growing sustainable profits.”
“I am better able to deal with difficult customers. I am confident that both
staff and customers will notice the difference.”
“It helped me find my true purpose for working. It encouraged, inspired, and
motivated me to work towards providing excellent customer service.”
“I gained a much clearer vision of what is quality customer service and I can
now measure my actions & see exactly what areas need improvement.”
“ I had fun. I also learnt that success does not come easily. To be successful
you have to be honest, disciplined, dedicated and hardworking.”
…on ‘People Management’ series
“The flaws in my style of management became more conspicuous. I believe
that I am now in a better position to advance the ideals of the organisation.”
“This course helped me to examine myself and develop and design a plan to
become an excellent supervisor while instigating change.”
“We now look forward to the actual conversion with our people. We are not
satisfied with the present.”
“One of the better training courses I have attended. Actually participated and
felt part of the group.”
“I now realize that I am also responsible for effecting change in the current
organisational culture. I know that change is possible by engaging others.”
…on the style of the Facilitator
Liked the unique and dynamic teaching style. Also very open, assertive &
confident. It somehow keeps the fires burning.
Mr. Sultan has a very unique way of presenting his training material. His style is
very effective. He is more like a motivational speaker.
In the beginning I thought Mr. Sultan’s approach was harsh, but as we got into
the training his effectiveness and style were extraordinary.
Breaking the ice was one of the 50 ways to keeping a customer. The
consultant does this beautifully. He made each person want to do their best.
I enjoyed the few days we spent on this workshop. The training was excellent.
It’s the first in a long time that I did not get sleepy in a training workshop.
Different approach but very effective. Got to the root of the challenges and
below the surface to core values, needs and the pathway to change and
personal effectiveness in the workplace.
I think that the no-nonsense style sometimes comes across a bit too harsh. But
as I learnt, a good meal takes 20 minutes to settle, so does good advice
apparently.”